TV5MONDEplus

My TV5MONDEplus account 8

• How do I create an account?
• How do I log in after creating my account?
• I have forgotten my password. What should I do?
• My password is wrong. Why?
• Is the platform available in my country?

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TV5MONDEplus on my television 5

• Can I watch TV5MONDEplus with Chromecast?
• Is the TV5MONDEplus application available on Smart TV?
• Can I find the application on my Internet box?
• The activation code does not work. What should I do?
• Are the platform's programmes available on Roku?

Download my programmes 14

• How do I download my programmes?
• Where are my downloaded programmes?
• Why can some programmes be downloaded and others not?
• How do I remove a programme from my downloads?
• Can I leave the application while I have downloads in progress?

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How does it work? 11

• How do I activate subtitles?
• How do I change the language of the platform?
• How to access the sections (cinema, series, youth, etc.)?
• Where are my favourites?
• Which browser should I use for optimal navigation?

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The TV5MONDEplus offer 12

• Is TV5MONDEplus free?
• Do I need to create an account to view the programmes?
• Can I download programmes?
• What are the differences between TV5MONDE and TV5MONDEplus?
• Is the platform available in my country?

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My personal data 5

• How can I change the personal information in my TV5MONDEplus account?
• How do I get my personal data back?
• How do I set my cookie preferences?
• How do I unsubscribe from the TV5MONDE+ newsletter?
• How do I delete my TV5MONDEplus account?

I have a problem 7

• The message "Please verify your account to log in" is displayed. What should I do?
• I haven’t received the account validation email. What should I do?
• I did not receive the password reset link. What should I do?
• My validation or password reset link has expired. What should I do?
• The message "mail already in use" is displayed. What should I do?

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I can’t find the answer to my question 2

• Contact us!
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