Download my programmes

How do I download my programmes?
To download your programmes*, you must firstly create an account. If you are not connected to Wi-Fi, make sure your cellular network is activated and then: ...
Wed, 16 Jun, 2021 at 3:36 PM
Where are my downloaded programmes?
To find your downloaded programmes, make sure you are logged in to your account. Then go to the ""My content"" page from the main menu ...
Wed, 16 Jun, 2021 at 3:58 PM
Why can some programmes be downloaded and others not?
Due to rights issues, some programmes cannot be downloaded. Downloadable content can be recognised by the presence of the download icon on the programme des...
Wed, 16 Jun, 2021 at 3:59 PM
How do I remove a programme from my downloads?
To remove downloaded programmes on Android:  Go to the ""Download"" tab on your account page. Here, you can find all your downloaded pr...
Wed, 16 Jun, 2021 at 4:00 PM
Can I leave the application while I have downloads in progress?
Yes, you can quit the application but it must remain active in the background for the download to continue.
Wed, 16 Jun, 2021 at 4:00 PM
How do I track my downloads?
To follow your current download, go to the "My content" page accessible from the main menu (the three dashes).
Wed, 16 Jun, 2021 at 4:00 PM
How do I cancel a download in progress?
If, after starting a download in progress, you wish to cancel it: 1. Click on the ""Download"" icon again 2. A ""Warni...
Wed, 16 Jun, 2021 at 4:01 PM
How to watch a downloaded programme?
To watch a downloaded programme*, make sure you are logged in to your account. Then go to the ""My content"" page accessible from the ma...
Wed, 16 Jun, 2021 at 4:01 PM
How do I download my programmes without Wi-Fi?
To download your programmes without Wi-Fi*, make sure you are connected to the Internet by activating your cellular network.  You can then download your pro...
Wed, 16 Jun, 2021 at 4:02 PM
How do I adjust the image quality of my downloads?
To adjust the quality of your download, go to the ""Download"" tab on your account page. You can then select low, medium or high quality.
Wed, 16 Jun, 2021 at 4:02 PM