TV5MONDEplus
English
French
English
German
Spanish (Latin America)
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
We answer your questions
My TV5MONDEplus account
8
How do I create an account?
How do I log in after creating my account?
I have forgotten my password. What should I do?
My password is wrong. Why?
Is the platform available in my country?
View all 8
TV5MONDEplus on my television
5
Can I watch TV5MONDEplus with Chromecast?
Is the TV5MONDEplus application available on Smart TV?
Can I find the application on my Internet box?
The activation code does not work. What should I do?
Are the platform's programmes available on Roku?
Download my programmes
14
How do I download my programmes?
Where are my downloaded programmes?
Why can some programmes be downloaded and others not?
How do I remove a programme from my downloads?
Can I leave the application while I have downloads in progress?
View all 14
How does it work?
11
How do I activate subtitles?
How do I change the language of the platform?
How to access the sections (cinema, series, youth, etc.)?
Where are my favourites?
Which browser should I use for optimal navigation?
View all 11
The TV5MONDEplus offer
12
Is TV5MONDEplus free?
Do I need to create an account to view the programmes?
Can I download programmes?
What are the differences between TV5MONDE and TV5MONDEplus?
Is the platform available in my country?
View all 12
My personal data
5
How can I change the personal information in my TV5MONDEplus account?
How do I get my personal data back?
How do I set my cookie preferences?
How do I unsubscribe from the TV5MONDE+ newsletter?
How do I delete my TV5MONDEplus account?
I have a problem
7
The message "Please verify your account to log in" is displayed. What should I do?
I haven’t received the account validation email. What should I do?
I did not receive the password reset link. What should I do?
My validation or password reset link has expired. What should I do?
The message "mail already in use" is displayed. What should I do?
View all 7
I can’t find the answer to my question
2
Contact us!
See all questions