The message ""mail already in use"" means that an account linked to your email address already exists.


You can log in with your username and password without having to create a new account. 


If you have lost your password, please click on ""Forgot your password? on the login page.


You can then enter your email address to receive an email allowing you to change your password. If you need help, contact us by clicking on ""Help"" on the website or in the TV5MONDEplus application.