To overcome the problem of error type “1001” appearing on the content reading screen, we invite you to deactivate extensions such as ad blockers and protection trackers specifically for the tv5mondeplus.com platform. Specific deactivation on a site is possible, without impacting the activation of extensions or not on other sites.
Find below settings to deactivate according to the main web browsers to enjoy tv5mondeplus content :
Google Chrome
On your computer, open Chrome.
At the top right, click More. Click on Extensions
Check if you have a page blocker extension
If yes, the extension should appear to the right of the url address bar
You have the option to specifically “pause” or “deactivate” your ad blocker on the tv5mondeplus site.
Safari
Launch Safari.
Open the Safari drop-down menu then click Settings.
Click the Website icon
If an extension such as ad blockers or protection tracker is active, check if it is active for the Tv5mondeplus.com site
If yes, click on the drop-down list and click on refuse, for the Tv5mondeplus.com site
Edge
On your computer, open Edge.
At the top right, click More.
Click on Extensions
Check if you have a page blocker type extension
If yes, the extension should appear to the right of the url address bar You have the option to specifically “pause” or “deactivate” your ad blocker on the tv5mondeplus site.
Mozilla
In the search bar, a logo in the form of a shield is displayed before the URL: this is the enhanced protection tracker.
Click on the shield logo
Toggle the switch to disable enhanced protection on the Tv5mondePlus.com website
This action will deactivate the trackers specifically on the tv5mondeplus site.